Privacy policy.

1. Who We Are

This website (www.miafrench.com.au) is operated by Mia French, an astrologer and shadow worker based in Australia. Your privacy is very important to us.

2. What We Collect

When you visit or use our services, we may collect:

  • Your name and contact details (email, phone, address)

  • Birth details for astrology readings (date, time, place)

  • Payment details (processed securely through third parties)

  • Website usage information (via cookies and analytics)

3. How We Use Your Information

We use your information to:

  • Provide astrology and shadow work services

  • Send updates, newsletters, and offers (if you choose to receive them)

  • Improve our website and offerings

  • Process payments securely

4. Sharing Your Information

We will never sell your details. We may share limited information with trusted third parties (like email providers, booking systems, or payment processors), but only so we can deliver our services to you. Some providers may be overseas, but we take steps to make sure your data is protected.

5. Cookies & Analytics

Like most websites, we use cookies and tools like Google Analytics to understand how our site is used and to improve your experience. You can disable cookies in your browser if you prefer.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Ask us to update or correct your details

  • Opt out of emails or marketing at any time

  • Contact us if you have a privacy concern

7. Security & Retention

We keep your information safe with secure systems and only keep it as long as necessary to provide services. When no longer needed, we securely delete it.

8. Questions or Complaints

If you have any questions about this policy or how your information is handled, please contact us at:
Email: hello@miafrench.com.au

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

We are committed to treating your personal information with care, respect, and transparency.